Monday, May 11, 2009

Wost Practices: Vendor Lock In is Your Fault

Wonder why people think IT people are from another planet? Take this complaint about Google's Android Operating system from a discussion on Slashdot:
"The OS is still missing native MS Exchange support. Our company currently utilizes T-Mobile as a wireless provider and this is the single biggest hangup from us deploying the G1 handsets. I do realize that there are 3rd party apps that provide this functionality, but that gets expensive when you roll out 100+ devices."
First, MS Exchange support is not a feature of an operating system, second, choosing MS Exhcange is what is limiting your choices on phone handsets. 

IT pros need to get something through their heads:

Vendor lock in is caused by selecting vendors who use lock in to retain customers and protect profits.  It is not caused by the company that just came out with an incredibly useful and impressive new product that is not compatible with your locked up proprietary solution.

It's time for IT pros to stop blaming the new products for not being compatible with your software that "features" vendor lock in.

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